Shikshalogy logo

Privacy Policy

How Shikshalogy collects, uses, and protects your personal information.

Shikshalogy (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly in accordance with applicable data protection laws. We recognise our obligation to safeguard the information you provide and to be transparent about how we collect, use, and store your personal data.
  1. Section 1

    Information we collect

    We may collect and process the following categories of personal data:

    • Personal identification information (name, email address, phone number, etc.)
    • Contact details and communication records
    • Enquiry details such as NEET score/rank, preferred course, and preferred state
    • Technical data such as IP address, browser type, and usage data
    • Any additional information you voluntarily provide

    At the point of collection, we clearly specify why your data is being collected.

  2. Section 2

    Lawful basis for processing

    We process your personal data on the following lawful grounds:

    • Consent — when you provide explicit permission
    • Contractual necessity — to deliver the services you request
    • Legitimate interests — to improve our services and user experience
    • Legal obligation — to comply with applicable laws
  3. Section 3

    How we use your information

    • Provide, operate, and maintain our counselling services
    • Improve, personalise, and expand our website
    • Communicate with you (counselling support, updates, marketing)
    • Conduct market research and analysis
    • Prevent fraud and ensure security
    • Send relevant information and promotional content until you opt out
  4. Section 4

    Communication consent

    By submitting your information on any form on this website, you authorise Shikshalogy to contact you via:

    • Phone call
    • SMS / RCS
    • WhatsApp
    • Email

    This is for informational and promotional purposes. You may opt out at any time by contacting us.

  5. Section 5

    Data retention

    We retain your personal data only for as long as necessary to:

    • Fulfil the purposes outlined in this policy
    • Comply with legal obligations
    • Resolve disputes and enforce agreements

    Once data is no longer required, it is securely deleted or anonymised.

  6. Section 6

    Data security

    We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, and destruction.

  7. Section 7

    Sharing of information

    We do not sell or rent your personal data. However, we may share your data with:

    • Trusted service providers and partners under strict confidentiality agreements
    • Partner institutions and universities, where required to process your admission enquiry
    • Legal authorities when required by law
  8. Section 8

    Cookies and tracking technologies

    We use cookies and similar technologies to understand user behaviour, improve website functionality, and personalise your experience. You can disable cookies through your browser settings.

  9. Section 9

    Third-party privacy policies

    This Privacy Policy does not apply to third-party websites or advertisers linked from our site. We recommend reviewing their policies separately.

  10. Section 10

    Advertising cookies

    We may use services provided by Google, including DART cookies, to serve ads based on your visits to our website and others. You can opt out via Google's Ads Privacy Policy.

  11. Section 11

    Log files

    We use log files that include IP addresses, browser type, ISP, date and time stamps, and referring/exit pages. This data is used for analytics and is not linked to personally identifiable information.

  12. Section 12

    Your data protection rights

    You have the following rights over your personal data:

    • Right to access your data
    • Right to rectification
    • Right to erasure (right to be forgotten)
    • Right to restrict processing
    • Right to object to processing
    • Right to data portability

    We will respond to any such request within one month.

  13. Section 13

    International data transfers

    If your data is transferred outside your country, we ensure appropriate safeguards are in place in line with applicable data protection requirements.

  14. Section 14

    Children's information

    We do not knowingly collect personal data from children under 13 years of age. If such data is identified, we will take immediate steps to delete it.

  15. Section 15

    Changes to this policy

    We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

  16. Section 16

    Grievance redressal & contact

    If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at info@shikshalogy.in or call +91 84848 02219. Registered office: 34/2, 4th Floor, Tower - B, The Corenthum, Sector 62, Noida, Uttar Pradesh, 201309. We are committed to resolving complaints in a timely and effective manner.